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You are here: Home / Archives for Customer satisfaction

Survey Says Apple Watch Owners Love Their Wearable

July 22, 2015 by Kraig Becker 1 Comment

It may be hard to believe, but the Apple Watch has only been available to consumers for about three months. That means that the device is really still in its infancy, with watchOS and the app ecosystem still lacking in a number of ways. That said, three months is long enough for early adopters to form […]

Filed Under: Apple Watch Tagged With: Apple Watch, Apple Watch apps, Customer satisfaction, watchOS

Apple Satisfaction Rating Dips

May 22, 2013 by Mel 1 Comment

This news is a wake-up call for Apple. In a recent survey conducted by the American Customer Satisfaction Index, consumer satisfaction on Apple’s products has dropped. Even though the Cupertino-based giant is still the leading brand in the mobile industry with an 81 percent customer satisfaction score, it is 2.5 percent lower than the score […]

Filed Under: News Tagged With: American Customer Satisfaction Index, apple, BlackBerry, Customer satisfaction, HTC, LG, Nokia, Samsung

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